Frequently Asked Questions

🛒 Ordering & Shipping

How fast is shipping? Orders ship within 24 hours. Standard: 3-7 business days. Express: 1-2 days metro.

Do you ship Australia-wide? Yes — every state and territory, including regional areas.

Is shipping really free? Free standard shipping on all orders over $150. No code needed.

Payment methods? Bank transfer, cash on delivery, and all major credit/debit cards.

Prices in AUD? Yes, all prices include GST.

Can I return items? 30-day money-back guarantee. Full refund, no questions asked.

Warranty? Minimum 12-month warranty on all products against manufacturing defects.

Are products genuine? All sourced from verified suppliers, meeting Australian standards.

Bulk discounts? Yes — contact info@tradiegear.shop for trade pricing on 5+ items.